CONTACT US

Contact the K-TRACS staff for account support and questions by emailing [email protected]

Phone: 785-296-6547
Fax: 785-296-8420

PHARMACY REPORTING QUESTIONS

For technical support, contact the K-TRACS vendor, Bamboo Health:

To request an exemption from reporting requirements:

PATIENT SEARCH QUESTIONS

If you cannot locate a patient and/or prescription, please contact K-TRACS with as much of the following information as possible:

  • Patient name and date of birth
  • Pharmacy(s) the patient typically uses or may have used
  • Approximate date of prescription dispensation(s)
PATIENT REQUEST FOR INFORMATION

Patients may request a copy of their K-TRACS record by completing the following form and providing required identification documentation.

ORGANIZATION REQUESTS FOR INFORMATION

Hospitals, health systems, health departments, pharmacies and other healthcare organizations may request K-TRACS information for their facilities or geographic areas for the purposes of research, grant writing or administration, or prevention and education programs. K-TRACS provides data dashboards to support some of these needs, but if additional information is needed, the following forms should be used to request this information:

SUBPOENAS, WARRANTS & LAW ENFORCEMENT INQUIRIES

Please email [email protected] and address subpoenas to Custodian of Records. You may include a completed law enforcement request form to ensure adequate records are researched.